About Student Support Advisors

If you need support during your studies, our Student Support Advisors are here to help guide you in the right direction. As they work closely with all student services across both campuses, they can refer you to or connect you with the right people and services. They’ll help  ease you into student life on campus and can support you through anything you find difficult that’s impacting your study experience.

Our Student Support Advisors can help you with:

  • Identifying the issues that may be impacting your studiesFinancial support for hardship and study needs
  • StudyLink application support 
  • Accessing the food cupboards (includes toiletries and period supplies)
  • Referrals and/or connecting you to other student support services both on and off campus
  • Informal concerns or complaints
  • Pastoral care of students at Campus Waterview student accommodation

Book an appointment

You'll need to book an appointment to see one of our Student Support Advisors. You can make an appointment online, give us a call, or email us.

PHONE   0800 10 75 10
EMAIL     studentsupport@unitec.ac.nz

ONLINE Book an appointment online

You can also visit a Student Central (Te Pae Kōrero), or see someone at the Ask Me Desks to help book an appointment.

Financial assistance form

For those students applying for financial assistance, you'll need to fill out the online Student Financial Assistance form.

Please note for your application to be considered you must make an appointment with a Student Support Advisor.

Student Financial Assistance Form

Location and hours

Where Building 180 (Te Puna), Level 2, Mt Albert campus
Building 510 (Student Central), Waitākere campus
Hours Mt Albert campus
Monday to Friday
By appointment only

Waitākere campus
Monday and Wednesday
By appointment only

Phone appointments
Monday to Friday
By appointment only

Meet the team

Jessica Rudman - Student Support Advisor

Supporting students on their study journey at Unitec is such a rewarding role. I have studied at Unitec myself and can appreciate that a number of obstacles and challenges will arise along the way. As a student support Advisor, I am here to help you navigate through those tricky times and look for solutions that allow you to continue succeeding. I am motivated to explore necessary resource options inside, and outside of Unitec, that help to provide students with the right knowledge and ability to break down study barriers.


Rahwa Adhanom - Student Support Advisor

I have always valued the opportunity of education. I view my own journey of education as the most precious gift and my greatest hope is that this can be afforded to all who seek it. It is a true privilege to walk alongside students as they strive to get the most out of their learning journey and achieve their full potential. I value peoples experiences and how they shape them. I believe the real magic happens when you make a student feel seen and heard and empower them to access the tools, resources and support to achieve to their potential. I will always champion dreams, accessibility, inclusivity and creativity. Nau mai, haere mai


Sophie Humphries - Student Support Advisor

I am passionate about supporting students throughout their learning journey. After being a student myself, I acknowledge the obstacles and challenges that can get in the way (the daily/weekly grind of your timetable, due dates and budgets) but also to recognise the joy of achieving. As a Student Support Advisor, I am here to provide you with the help you need in order to harness your goals, as well as help you to find achievable solutions to get you through the hard times. I am here to ensure that nobody feels alone throughout their journey at Unitec.


Scholarships and Mentoring

International student support advisors

International students are welcome to book appointments with our Student Support Advisors if they prefer they can also speak to an International Student Support Advisor. For more information on this team, visit their Student Advisor page.

Go to International Student Support Advisors page