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How Student Central can help

Our Student Central (Te Pae Kōrero) team can help you with everything, from programme enquiries and enrolments, to orientation and graduation. We can also help connect you to a wide range of Student Support Services available at Unitec.

We can help with:

  • Enrolling at Unitec, including course credits, credit recognition and completing application tasks
  • Certifying your documents
  • Re-enrolling and changing enrolment
  • Paying your fees (cashier)
  • Parking permits for students
  • Requesting your Academic Record (Transcript) and Grades
  • Getting your Student ID
  • Lodging an appeal or making a complaint
  • Filling out student forms
  • Login details 
  • Finding your classroom (see our Campus maps)  
  • We can help connect you to a full range of Student Support Services

See the full list of Student Support Services we can connect you to.

Book an online Zoom appointment

If you need assistance don't hesitate to book an appointment online, via Zoom, with our Student Central Advisors.

Book an online Zoom appointment

If you can't make it in to meet with us face-to-face, you can reach us on 0800 10 95 10 or email us at

Visit us on campus

You can talk to us in person at Student Central on Mt Albert or Waitākere campus.

You can drop in during our opening hours - you don’t need an appointment, but you may have to wait in the lounge area if we are helping other students before you.

Mt Albert campus

Address: 139 Carrington Road, Mt Albert, Building 180 (Te Puna).

Weekday hours
Monday to Friday: 8am–5pm

Weekends and public holidays 

Ask Me Desk hours
Monday to Friday: 8am–5pm
Saturday and Sunday: 10am–3pm
Semester breaks and public holidays: Closed

Waitākere campus

Address: Ratanui Street, Henderson, Building 510.

Weekday hours
Monday, Tuesday, Thursday and Friday from 8.30am–4.30pm
Wednesday from 10.30–4.30pm

Student Central at Waitākere campus is closed on weekends and public holidays.
See our campus maps for more location details.

Phone or email

Phone 0800 10 95 10 or +64 9 815 4321
Monday to Friday 8.30am to 5.00pm

Paying your fees on campus

We have a cashier on campus, located within Student Central.

The cashiers are not available at all times Student Central is open, so please see our cashier hours to check when they are available.

You can pay our cashier your tuition fees and any other course-related fees, for example, cross credit fees, visa and insurance.

Payment types accepted in person are credit or debit cards (Visa or Mastercard) and EFTPOS. Unitec does not accept payment with cheques or cash. For more options to pay, see our Paying your fees page.