How we can help

Not only is Student Central (Te Pae Kōrero) the first point of contact for all programme enquiries and enrolments, our team of advisors can also connect you to a wide range of Student Support Services available. 

We can help with:

  • Enrolling at Unitec (including course credits, credit recognition, re-enrolling, changing enrolment)
  • Paying your fees (cashier)
  • Accessing Student Support Services
  • Requesting your Academic Record (Transcript) and Grades
  • Getting your Student ID
  • Lodging an appeal or making a complaint
  • Filling out student forms

See the full list of Student Support Services that we can connect you to. 

Student Central (Te Pae Kōrero) locations and hours

Mt Albert
139 Carrington Road
Building 180 (Te Puna)
Monday to Friday 8.30am - 5.30pm
Saturdays, 9am - 4pm
Waitākere
Ratanui Street
Building 510
Monday to Friday, 8am - 4.30pm.

If you can't make it in to meet with us face-to-face, you can reach us on 0800 10 95 10 or email us at study@unitec.ac.nz.

Cashier

Located within or next to our Student Central (Te Pae Kōrero), our cashier is where you can pay your tuition fees and any other course-related fees. The accepted forms of payment are: EFTPOS, credit card, debit card, and cheque.

Cashier locations and hours

Mt Albert Building 180 (Te Puna)
Monday to Friday, 9am - 4.30pm
Waitākere Building 510
Monday to Thursday, 8am - 4pm
Friday, 8am - 2pm

Additional online support

Want to find quick answers to your questions about enrolment, fees, or student support on campus? Check out our FAQ pages for the most popular questions that we get asked. If you’re a current student, you can check out the ‘Useful Links’ inside of your student portal (MyPortal) or our How To videos for additional online support.