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How Student Central can help

Our Student Central (Te Pae Kōrero) team can help you with everything, from programme enquiries and enrolments, to orientation and graduation. We can also help connect you to a wide range of Student Support Services available at Unitec.

We can help with:

  • Enrolling at Unitec, including course credits, credit recognition and completing application tasks
    Re-enrolling and changing enrolment
    Paying your fees (cashier)
    Parking permits for students
    Requesting your Academic Record (Transcript) and Grades
    Getting your Student ID
    Lodging an appeal or making a complaint
    Filling out student forms
    Login details 
    Finding your classroom (see our Campus maps)  
    We can help connect you to a full range of Student Support Services

See the full list of Student Support Services that we can connect you to.

Book an online Zoom appointment

If you need assistance don't hesitate to book an appointment online, via Zoom, with our Student Central Advisors.

Book an online Zoom appointment

If you can't make it in to meet with us face-to-face, you can reach us on 0800 10 95 10 or email us at

Visit us on campus

You can talk to us in person at Student Central on Mt Albert or Waitākere campus.
Please remember when coming on campus to wear a face mask and have your My Vaccine Pass ready for scanning.

You can drop in during our opening hours - you don’t need an appointment, but you may have to wait in the lounge area if we are helping other students before you.
Currently our on-campus service hours are being impacted due to the increased number of Covid-19 Omicron cases, please make sure to check this page for updates on operating hours.

Mt Albert campus

139 Carrington Road, Mt Albert, Building 180 (Te Puna).

Weekday hours
Monday to Friday: 8:00am - 5:00pm

Extended hours will be available on the following day:
Saturday 23 July - 9.00pm - 4.00pm

Weekend and public holidays 

Waitākere campus

Ratanui Street, Henderson, Building 510.

Weekday hours
Monday to Friday: 8:00am - 4:30pm

Weekend and public holidays 

See our campus maps for more location details.

Phone or email

Phone 0800 10 95 10 or +64 9 815 4321
Monday to Friday 8.30am to 5.00pm

Paying your fees on campus

We have a cashier on campus, located within Student Central.

The cashiers are not available at all times Student Central is open, so please see our cashier hours to check when they are available.

You can pay our cashier your tuition fees and any other course-related fees, for example cross credit fees, visa and insurance.

Payment types accepted in-person are credit or debit card (Visa or Mastercard) and EFTPOS. Unitec does not accept payment with cheques or cash. For more options to pay, see our Paying your fees page.