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How Student Central can help

Our Student Central (Te Pae Kōrero) team can help you with everything, from programme enquiries and enrolments, to orientation and graduation. We can also help connect you to a wide range of Student Support Services available at Unitec.

We can help with:

  • Enrolling at Unitec, including course credits, credit recognition and completing application tasks
  • Certifying your documents
  • Re-enrolling and changing enrolment
  • Paying your fees (cashier)
  • Parking permits for students
  • Requesting your Academic Record (Transcript) and Grades
  • Getting your Student ID
  • Lodging an appeal or making a complaint
  • Filling out student forms
  • Login details 
  • Finding your classroom (see our Campus maps)  
  • We can help connect you to a full range of Student Support Services

See the full list of Student Support Services we can connect you to.

Book an online Zoom appointment

If you need assistance don't hesitate to book an appointment online, via Zoom, with our Student Central Advisors.

Book an online Zoom appointment

If you can't make it in to meet with us face-to-face, you can reach us on 0800 10 95 10 or email us at study@unitec.ac.nz.

Visit us on campus

You can talk to us in person at Student Central on Mt Albert or Waitākere campus.

You can drop in during our opening hours - you don’t need an appointment, but you may have to wait in the lounge area if we are helping other students before you.

Mt Albert campus

Address: 139 Carrington Road, Mt Albert, Building 180 (Te Puna).

Weekday hours
Monday to Friday: 8 am–5 pm

Weekends and public holidays 
Closed.

Ask Me Desk hours
Monday to Friday: 8 am–5 pm
Saturday and Sunday: 10 am–3 pm
Semester breaks and public holidays: Closed

*Mt Albert Student Central will be closed on the 30th of November due to a staff event.

Christmas Break： Student Central will be closed from 12pm Friday 15th December 2023, and re-open on 8th January 2024.

Waitākere campus

Address: Ratanui Street, Henderson, Building 510.

Weekday hours
Monday, Tuesday, Thursday and Friday from 8.30 am–4.30 pm
Wednesday from 10.30–4.30 pm

Weekends and public holidays 
Closed.

*Waitakere Student Central will be closed on the 30th of November due to a staff event.

Christmas Break： Student Central will be closed from 12pm Friday 15th December 2023, and re-open on 8th January 2024.

See our campus maps for more location details.

Phone or email

Phone 0800 10 95 10 or +64 9 815 4321
Monday to Friday, 8.30 am to 5.00 pm
Email study@unitec.ac.nz

Paying your fees on campus

We have a cashier on campus, located within Student Central.

The cashiers are not available at all times Student Central is open, so please see our cashier hours to check when they are available.

You can pay our cashier your tuition fees and any other course-related fees, for example, cross credit fees, visa and insurance.

Payment types accepted in person are credit or debit cards (Visa or Mastercard) and EFTPOS. Unitec does not accept payment with cheques or cash. For more options to pay, see our Paying your fees page.