Reconsideration of assessment decisions

If you would like an assessment mark or grade to be reconsidered, follow these steps: 

  1. Within five working days of receiving the assessment mark or grade, discuss it with your lecturer and/or programme co-ordinator. 
  2. If you are not satisfied with the lecturer’s explanation, you can apply for reconsideration by submitting the Reconsideration form within ten working days of receiving the assessment mark or grade. 

What happens next? 

The reconsideration form will be forwarded to the Head of School. The Head of School will investigate or appoint an investigator who will introduce themselves to you via email. 
You will receive weekly updates from the investigator. 
If possible, you will receive an outcome within 15 working days of submitting the form. 


Assessment reconsideration requests may lead to one of the following:

  • a recount
  • a re-mark
  • mark reconsideration
  • review of assessment evidence
  • reassessment
  • no action

An outcome of the reconsideration might be either no change to the mark or a raise of the grade or mark.

Reconsideration of course final grade

If you have concerns about your grade, discuss it with your Academic Programme Manager within 5 days of the course final grade.

If you are still not satisfied, you may request a reconsideration of a course final grade if you can meet one of the following grounds:

  1. There was an irregularity in the conduct of the summative assessment, or
  2. There was an irregularity in the results reporting and approval process.
How to apply: 
  1. Discuss your application with a Student Advocate or Student Advisor.
  2. Decide what grounds you will be basing your application on.
  3. Collect evidence to prove the grounds are met.
  4. Complete the Reconsideration form within ten working days of grade publication.

What happens next?

  1. You will receive an acknowledgment email.
  2. The Head of School will contact you within five working days if the grounds have not been met. 
  3. If the grounds have been met, an investigator from outside your School will be appointed. The investigator will contact you if they need any further information.
  4. You may be asked to meet with the investigator. You can take a support person or advocate with you to any meetings.
  5. You will receive weekly updates.
  6. If possible, you will receive an outcome within 15 working days. Occasionally it is not possible to resolve reconsideration requests within 15 working days but you will be kept informed at all stages of the investigation.
If you disagree with the outcome of the grade reconsideration, you may be able to appeal this decision. Please refer to the Appeals session on How to make a complaint page.