Unitec's Information Management Services (IMS) staff offer support for all information technology services and systems at Unitec.
Contact the IMS Help Desk if you need help with any of the following:
- Training and computer orientation support materials on the IMS website
- Computer login support and connecting personal devices to Unitec systems
- Moodle login support
- My Portal support
- Wireless assistance
Please note, the Ask IMS Help Desk cannot help you with:
- Training in specialist software
- Advice on the purchase of computer, software and consumables
- IT support for your personal devices and software.
Mt Albert Campus - The Hub and Building 3
Phone and Mt Albert Hub:
Building 3 Waitākere:
|Phone||+64 9 815 4321 ext 8484, or 0800 ASKIMS (275467)|
|Website||Visit the IMS website|
All Unitec students have access to a range of modern computers.
If you're at the Mt Albert campus you can use the Student Computer Centre in The Hub. At the Waitākere campus you can use the computing facilities in the Waitākere Learning Commons.
|Mt Albert Campus|
Waitākere Library 3rd Floor
Free Wireless Network
You can also connect to our free Wi-Fi hotspots on campus using your own wireless devices (laptops, smartphones, iPads). Wi-Fi hotspots, and instructions on how to connect your device are available on the IMS website.
Unitec is a member of Eduroam, an international roaming service developed for the international research and education community. Eduroam enables visitors from Eduroam partners free access to Unitec's Eduroam wireless network and Unitec students and staff can also access wireless networks at Eduroam partners in New Zealand and overseas. Visit the IMS website for more information on Eduroam.