Unitec Information Management Services

IMS Service Availability Status

Service Availability Status: OK.

IMS Help Desk Hours of Support
Phone and Mt Albert Hub Hours:
Monday - Friday: 8.00am - 8.00pm || Saturday: 9.00am - 4.00pm || Sunday: Closed
Building 3 and Waitākere Hours: Monday - Friday: 8.00am - 4.30pm

Upcoming Scheduled Network Outages

Date: Friday 1st December 2017
Time: 8pm – 11:59pm NZDT

Date: Sunday 3rd December 2017
Time: 5pm – 8pm NZDT

Duration: Up to 30 minutes within the above windows

The Outages will affect access to the following Services:

Internet browsing All Campuses
Outlook and OneDrive (Office365) All Campuses and Offsite
PeopleSoft, thenest and Portal Access All Campuses and Offsite
Moodle Access All Campuses and Offsite

These outages are to allow Unitec IMS to undertake emergency network upgrades. We apologise for any inconvenience these outages may cause.

If you have any questions or concerns, please contact Ask IMS Help Desk on 0800 ASKIMS (275467) or email:imssupport@unitec.ac.nz.

New WiFi Certificate Message

IMS are currently resolving Wi-Fi issues across Unitec, as a result of this staff and students may be requested to accept an additional security certificate from Tuesday 19th September on the following networks:

  • eduroam

Depending on the device used to connect to these WiFi networks, a prompt may appear to accept/trust for uniadprdnps2.uniad.unitec.ac.nz.

Please accept/trust this certificate.

Email Phishing Scam

Unitec has been the target of another email phishing scam.

The subject of this email is “Invoice.” and there is an attached pdf file called filedoc00837.pdf00977233.pdf.

If you have received a copy of this email, please DO NOT open the attachment. The recommended action is to delete the email before opening it. IMS has already put in place filters to prevent any further copies of this email being delivered to staff.

Virtual Desktops Logging in – Saving to USB and OneDrive

Virtual Desktops are available in some labs and in the common areas of the Te Puna Library. The benefit is faster login times.

Click here for more information

Student Self Service

Use Student Portal to access Student Self Service to enrol, re-enrol, access assignment and course grade results, update personal details and more.

Click here for more information.

Free 4 U

Unitec Free4U Computing offers free introductory (Level 1) self-directed courses for the community. Our courses will give you the opportunity to develop your computer skills and are suitable for those new to computers, those wanting to upskill for job opportunities, further study or personal interest. Courses are offered in Henderson and we are opening soon in Birkenhead.

Click here for more information

Staff Self Service

Staff at Unitec have a number of self service options available to them.

Click here for more information.