Part 1: Usernames and logins

IMS Service Availability Status

Service Availability Status: OK.

IMS Help Desk Hours of Support
Phone and Mt Albert Hub Hours:
Monday - Friday: 8.00am - 8.00pm || Saturday: 9.00am - 4.00pm || Sunday: Closed
Building 3 and Waitākere Hours: Monday - Friday: 8.00am - 4.30pm

Back to QuickStart Guide

Sign In

You can access the Unitec computers using your Username and Password that is supplied via a letter after you enrol. If you haven’t received these login details, you can obtain your network username from the IMS Help Desk by calling extn 8484 (DDI 815-2908) or by visiting the helpdesk in Te Puna at Mt Albert or first level at Waikākere Campus. You will be asked to provide a valid Student ID card or show your drivers license to prove your identity. If you are calling the IMS Help Desk you will need to answer a number of security questions.

Students only have access to the MAC machines if enrolled in a course that requires them to do so. Accessing the MAC machines is similar to accessing a PC.

You can use your network Username to log into these Unitec systems:

  • Unitec Computers – student computers in labs, or Unitec owned laptops/netbooks/ipads and other mobile devices.
  • Unitec Wi-Fi (see WiFi on Campus)
  • Moodle – to access course content from your lecturer.
  • Student Self Service – to access your personal details and final grades.
  • Unitec Library – to request library books, search databases, access ebooks, eJournals & other online resources.
    You use your Unitec email address to log into the following:

  • The Student Portal
  • Office 365 account

Your Unitec email address will be your username followed by (e.g.

Sign Out

To allow other people to use the computer after you, make sure you ‘sign out’. Please do not ‘Shut Down’ as this is inconvenient for the next person too.

Click here for Part 2: Campus Computer Use