How counsellors can help

The Counselling team provide short-term counselling support for students for any issues that are impacting on their studies (e.g. life challenges, depression, grief and loss, cultural or identity issues, abuse and trauma, sexuality and sexual orientation, drugs and alcohol, family or relationship issues, decision making and goal setting)

Our Counsellors are highly skilled, professionally qualified and come from a variety of backgrounds and cultures.

Mental Health support

If you are experiencing or have experienced a mental health condition or psychological distress and would like support, liaison, advocacy or study assistance during your time at Unitec, our Mental Health Coordination team are here to help.

How to make an appointment? (click to expand)

You can make an appointment by email, calling us, or via our online form.

PHONE   0800 10 85 10

Student Counselling Intake Form » *

*once we've received your online registration form you will be contacted to organise an appointment.

We aim to see all students as soon as possible, please know there may be wait times as we accommodate your request.

Time and cost

Counselling is free to all students.

Each session is usually 50 to 60 minutes long. For many people one session is enough to manage things better and get back on track but if you need more sessions, we can discuss this with you and work together to develop a plan or offer referrals if appropriate.


What is talked about during the session is strictly confidential within the centre, unless permission is given otherwise.

Location and hours

Where Building 180 (Te Puna Waiora), Mt Albert Campus
Building 510, Room 2026, Waitākere Campus
Hours Monday to Friday, 8am - 5pm.

Urgent appointments

If you or someone else you know is at risk of suicide or self-harm and need to be seen urgently, please call us on 0800 10 85 10 and let our receptionist know.

External support services

There are a number of free and 24/7 support services off campus that students can access while they wait for an appointment. Visit the Support Services Off Campus page for a full list.

Go to Support Services Off Campus page

Puāwaitanga - Remote Counselling Service

Independent, confidential, free

Our Puāwaitanga service provides free individual phone and online counselling sessions to current Unitec Students between 9am – 9pm 7days a week.

How it works

  • Be a current Unitec Student, in New Zealand and over 18 years old
  • You will be asked for your Student ID number to confirm you are an enrolled student

Enrol online or call 0800 782 999

Enrol to Puāwaitanga

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