IMS Service Availability Status

Service Availability Status: OK.

IMS Help Desk Hours of Support
Phone and Mt Albert Hub Hours:
Monday - Friday: 8.00am - 8.00pm || Saturday: 9.00am - 4.00pm || Sunday: Closed
Building 3 and Waitākere Hours: Monday - Friday: 8.00am - 4.30pm

QuickStart Guide

Below is a QuickStart Guide, designed to assist new students in becoming familiar with the Unitec Computing Environment.

Click here for the full  IMS Student Handbook

Part 1 – Logging into the Unitec Computing Environment
Your login name and password. 
Go to this section

Part 2 – An introduction to the Unitec Computing Environment
Windows 10, where to save (OneDrive@Unitec NZ in Office 365), accessing Unitec H drive (viewable only Student Share Drive) on campus, internet usage and printing services.
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Part 3 – The Unitec Corporate website
Where to find myUnitec, Student Mail, Library, ask IMS student handbook and website links on the Unitec corporate website.
Go to this section

Part 4 – Moodle
Online learning system (online course material). Changing your Moodle password.
Go to this section

Part 5 – MyUnitec Portal
Student portal (access student email – Outlook, H drive remotely, Student Self Service for enrolling online, updating personal information, timetables, grades etc).
Go to this section

Part 6 – Changing passwords
How to change your network password.
Go to this section

Computer Orientation Workshops

Orientation classes are available for a limited time at the beginning of Semester 1 and 2, if requested by your area of study. Some programs provide their own computer introduction.

For new Students to Unitec, IMS also provide free computer orientation support.  Visit the Help Desk team  in The Hub or Building 3 at Mt Albert, Waitakere and North Shore campus.