|IMS Service Availability Status|
Service Availability Status: OK.
|IMS Help Desk Hours of Support|
|Phone and Mt Albert Hub Hours:
Monday - Friday: 8.00am - 8.00pm || Saturday: 9.00am - 4.00pm || Sunday: Closed
Building 3 and Waitākere Hours: Monday - Friday: 8.00am - 4.30pm
Why do I need to Download anything?
If you want to use the Office 365 online apps you do not need to download anything. However, should you wish to, you can download Office 2016 apps for use on your own PC, Mac or Mobile device. This is a FREE download and you can download the software applications on up to 5 individual devices.
What will be installed on my computer?
Windows users: Access Excel, OneNote, Outlook, PowerPoint, Publisher, Skype for Business and Word.
Mac users: Excel, Outlook, PowerPoint and Word. Skype for Business can also be installed separately.
NOTE: The Windows files are approximately 3 GB and the Mac .dmg file approximately 1 GB.
Should I download the 32 or 64 bit Office?
By default, Microsoft Office installs the 32-bit version of Office even if your computer is running 64-bit editions of Windows.
Important The 32-bit version of Office is the recommended option for most people, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems.
Office provides support for the 32-bit version of Office programs running on 64-bit operating systems. Using the 32-bit version of Office allows people to continue to use existing third-party add-ins for Office that are 32-bit.
Is it any different if I am on a Macintosh?
When you go to the Microsoft site download page using the MAC it will automatically recognise that you are on a Macintosh OS machine and download and install the correct file (a .dmg file).
Where can I get additional install information?
You can find: General troubleshooting for installing Office 365 here: