Student Self Service

IMS Service Availability Status

Service Availability Status: OK.

IMS Help Desk Hours of Support
Phone and Mt Albert Hub Hours:
Monday - Friday: 8.00am - 8.00pm || Saturday: 9.00am - 4.00pm || Sunday: Closed
Building 3 and Waitākere Hours: Monday - Friday: 8.00am - 4.30pm

Student Self Service

The Student Self Service system allows you to check on course grade and assignment results, update personal details, enrol, re-enrol, and more. Student self Service can be accessed from the Useful Links section on the Student Portal

If you have any issues please contact the IMS Help desk Ph: +64 9 815 4321 Extn 8484.

Self Service Documentation

Below are some step-by-step instructions for using the Student Self Service system.

Note:  To access the live Student Self Service, please login to the

Student Self Service Simulations*
*Simulation files can only be used on campus
Student Self Service Job Aids Student Self Service Videos
Logging in to Student Self Service 1 Logging in to Student Self Service.pdf
Student Self Service Overview 2 Student Self Service Overview.pdf
Acknowledging Application Decision Online 3 Acknowledging Application Decisions Online.pdf
Updating Contact Details Online 4 Updating Contact Details Online.pdf
Viewing Assignment Results Online 5 Viewing Assignment Results Online.pdf Viewing Academic Results Online
Viewing Final Grades Online 6 Viewing Final Grades Online.pdf
Entering Enrol Request Online 7 Entering Enrol Request Online.pdf