Don’t get locked out

  • Don't get locked out

Juggling a million different passwords for various social media, email and site accounts at once can sometimes be quite tricky for some.

It can be especially frustrating if you can’t access important information at 1am when you’ve got an assignment due. No matter how hard you try to remember your password, you just can’t seem to crack the code.

There’s now a quick and fuss-free way that’ll save you the trouble and make sure your Unitec account (for example your Student Portal or Unitec email) is extra secure.

Here's how not to get locked out:

  1. Go to
  2. Setup 3 security questions, and
  3. ​Supply us with your mobile phone number, so that we can send you a verification TXT message of your password reset.

Now if you ever forget your password you can visit to reset your password and get access to your account 24 hours a day 365 days a year!

If you’re still experiencing issues, you can contact our IT team or give us a call 0800 ASKIMS.