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Ask a Librarian

We have experienced librarians ready to help Unitec staff and students with their information questions. We can help with finding books, journal articles, searching information databases, and they can also answer your questions about services the library offers.

Use one of the methods below that best suits your needs.

  • Live Help

    Select this service by clicking on the orange image in the column on the left. It is found on every Unitec Library page, some of our database search pages and on our Unitec Library Facebook page. If the button is not visible, there are no librarians available to answer your question.

    Click on this button to access live help. It is also on some of our database search pages and on our Unitec Library Facebook page.

    When you click on this button, a new window will open. Type your question in the box marked "Type here to chat" and press 'Enter' on your keyboard. A librarian will respond to your question, and be available to chat with you until your question has been answered.

    The Live Help service is available during library opening hours, until 30 minutes before closing.

    [Note that this service is for staff and students only. If you are not from Unitec you can try the National Library service.]

  • Email - Email a question. We will reply as soon as possible.
  • Phone - (09) 815 4185
  • Online Forms
  • In person - Talk to a librarian in person during our opening hours.

Contact details for our Lending, Interloans and Distance Services are listed below so you can contact them directly.

Lending
For questions about borrowing, renewing, and requests/recalls contact the library:
Phone: (09) 815 4185
Email: library@unitec.ac.nz
If you want to renew materials or find out what items you have out, you can access your Library Record online.
Inter-library Loan
For questions about requesting books or articles not held in Unitec Libraries contact the Interlibrary Loan team:
Phone: (09) 815 4321 xtn 8677
Email: interloans@unitec.ac.nz
For more information on Interlibrary Loans please see the Interloans page.
If you wish to make a request either complete the article request form or the book request form.
Distance
For questions about our distance services for students living outside greater Auckland contact Distance Services:
Phone: (09) 815 4321 xtn 8306
Email: distance@unitec.ac.nz
Or take a look at our Distance Services page.